Incidence of telework among university teachers during the COVID-19
pandemic
Incidencia del
teletrabajo en docentes universitarios durante la pandemia COVID-19
Jane de Lourdes Toro-Toro
Universidad Regional Autónoma de Los Andes. UNIANDES,
Ambato – Ecuador
https://orcid.org/0000-0002-9287-8747
ABSTRACT
The
present investigation presents as objective to analyze the incidence of the
telework in university teachers of the Superior
Polytechnic School of Chimborazo (ESPOCH), Ecuador, during the pandemic
COVID-19. The study was descriptive, non-experimental, cross-sectional, in a
population of 92 workers. The psychosocial risk factors identified in this
study, both at the extra-work and intra-work level, revolve around the amount
of time away from work, communication, interpersonal relationships, influence
of the extra-work environment on work, control over work, rewards, work
demands, leadership and social relations, making the work more demanding and
strenuous, generating a greater psychosocial risk and negatively affecting
general and mental health.
Descriptors: mental stress; psychological
effects; emotions. (Source: UNESCO Thesaurus).
RESUMEN
La actual investigación presenta como objetivo analizar la incidencia del
teletrabajo en docentes universitarios de la Escuela Superior Politécnica de
Chimborazo (ESPOCH), Ecuador, durante la pandemia COVID-19. De tipo descriptivo
no experimental transversal, en una población de 92 trabajadores. Los factores psicosociales de riesgo
identificados en este estudio tanto a nivel extralaboral como intralaboral,
giran en torno a la cantidad de tiempo fuera del trabajo, comunicación,
relaciones interpersonales, influencia del entorno extralaboral en el trabajo,
control sobre el trabajo, recompensas,
demanda del trabajo, liderazgo y relaciones sociales haciendo del trabajo más
demandante y esforzado, generando un mayor riesgo psicosocial y afectando
negativamente la salud general y mental.
Descriptores: estrés mental; efectos psicológicos; afectividad.
(Fuente: Tesauro
UNESCO).
Research articles
section
INTRODUCTION
The occupational risks to which teachers are
exposed during teleworking, we can mention psychosocial risks associated with
mental health; ergonomic risks associated with musculoskeletal disorders, while
during the pandemic by COVID-19, there was an increase in working hours and
work overload, teachers say they feel tired physically and mentally, many of
them have presented ailments and discomfort for the constant time spent sitting
in front of their computers (Montealegre-Ramón, et al. 2022).
Likewise; it was found that, during the
pandemic, teachers under telework, had an incidence of 48.2% (54) teachers who
performed telework in public universities and 44.2% (73) of teachers in private
universities presented some occupational risk (musculoskeletal risk, psychosocial
risk, locative risk or visual risk). 37.9% (105) presented musculoskeletal
occupational risks, 22.4% (62) locative risk, 19.5% (54) psychosocial
occupational risk and 8.7% (24) visual risk (Reyes-Narváez, et al.
2021). Being a subject that can not be isolated by
the fact that much of the teleworking was done from the homes of teachers,
alarming situation because they could be implicit other risk factors in health,
being important to explore new populations of study in order to know their
experience during this stage of work.
Based on the above, the present investigation
presents as objective to analyze the incidence of telework in university
teachers of the Polytechnic Superior School of
Chimborazo (ESPOCH), Ecuador, during the pandemic COVID-19.
METHOD
This descriptive non-experimental
cross-sectional study was conducted during the month of December 2021 in the
teachers of the science faculty of the Escuela Superior Politécnica
de Chimborazo, Ecuador. A population of 92 employees of the institution,
appointed and occasional teachers, was selected. Teachers who were studying
abroad were excluded from this study.
The battery of instruments for the evaluation
of psychosocial risk factors of the Ministry of Colombia was applied, based on
the questionnaires of intra- and extra-work psychosocial risk factors in
workers. The questionnaire focused on questions to obtain information regarding
conditions external to the work environment, as well as evaluating the
conditions of the work itself, its organization and the environment in which it
is developed.
The questionnaires were applied online using
the FORMS program, which is part of the Microsoft Office 365 package. Prior to
obtaining the consent of the authorities, the objective of the study was explained,
as well as indicating that it is voluntary. The Excel spreadsheet was used for
data analysis and the creation of tables and graphs.
The overall sample
consisted of 92 university teachers. The majority age group was between 30 and
40 years old (42.39%) followed by 51 to 60 years old (30.43%). Regarding
gender, the highest proportion was represented by the female sex with 61%. In
relation to academic preparation, 100% had a third level degree or higher.
The highest proportion of
the workers in the study were married (72.83%), followed by single (20.65%),
divorced and widowed (3.26%) respectively. A total of 22.82% of the
participants reported having no economic dependents and 77.18% of the workers
reported between 1 and 5 dependents.
Regarding the housing
characteristics of the participants, it was found that 59.78% of the workers
had their own home, while 16.30% reported living in rented housing and 23.91%
in family housing.
With regard to occupational
data, it was found that the highest proportion of people had been with the
company for one year or more (82.61%) and the lowest (17.39%) corresponded to
workers with less than one year of seniority.
The most reported type of
contract was indefinite term (56.52%), however, there were also occasional
contracts (43.48%).
Results of the evaluation of
extra-occupational psychosocial risk factors
53.26% of teachers are in an adequate
situation with respect to family relationships, while 16.30% are at low risk
where no intervention is necessary, 16.30% of teachers are also at medium risk
with respect to this dimension, 10.87% are at high risk and 3.26% are at very
high risk.
27.17% of teachers are in an adequate
situation with respect to communication and interpersonal relations, while
13.04% are at low risk where no intervention is necessary, 6.52% of teachers
are at medium risk with respect to this dimension, 35.87% are at high risk and
17.39% are at very high risk.
33.70% of teachers are in an adequate
situation with respect to the economic situation of the family group, while
26.09% are in low risk where it is not necessary to intervene, as well as
27.17% of teachers are in medium risk with respect to this dimension, 13.04%
are in high risk and 0% are in very high risk.
43.48% of teachers are in an adequate
situation with respect to the characteristics of the dwelling and its
environment, while 22.83% are at low risk where no intervention is necessary,
and 6.52% of teachers are at medium risk with respect to this dimension, 6.52%
are at high risk and 20.65% are at very high risk.
22.83% of teachers are in an adequate
situation with respect to the influence of the outside work environment on
work, while 9.78% are in a low risk where it is not necessary to intervene, as
well as 21.17% of teachers are in a medium risk with respect to this dimension,
22.83% are in a high risk and 17.39% are in a very high risk.
63.04% of teachers are in an adequate
situation with respect to housing-work-housing displacement, while 14.13% are
at low risk where no intervention is necessary, and 6.52% of teachers are at
medium risk with respect to this dimension, 16.30% are at high risk and 0% are
at very high risk.
As shown in Graph 1, the factors at risk are
time away from work with a high risk of 46.74% and a very high risk of 32.61%;
communication and interpersonal relations with a high risk of 35.87%;
characteristics of the home and its environment with 20.65%; influence of the
outside work environment on work with a very high risk of 17.39%.
Results of the evaluation of psychosocial risk factors within the
workplace
39.13% of teachers are in an adequate situation with
respect to leadership and social relations at work, while 17.39% are at low
risk where intervention is not necessary, 19.57% of teachers are at moderate
risk with respect to this dimension, 20.65% are at high risk, and 3.26% are at
very high risk.
14.13% of teachers are in an adequate situation with
respect to control over their work, while 27.17% are at low risk where it is
not necessary to intervene, and 13.04% of teachers are at moderate risk with
respect to this dimension, 28.26% are at high risk and 17.39% are at very high
risk.
17.39% of teachers are in an adequate situation with
respect to work demand, while 27.17% are at low risk where intervention is not
necessary, as well as 25% of teachers are at moderate risk with respect to this
dimension, 20.65% are at high risk and 9.78% are at very high risk.
44.57% of teachers are in an adequate situation with
respect to rewards, while 17.39% are at low risk where it is not necessary to
intervene, 20.65% of teachers are at moderate risk with respect to this
dimension, 6.52% are at high risk and 10.87% are at very high risk.
As shown in Figure 2, the factors at risk are
control over work with a high risk of 28.26% and very high risk of 17.39%;
rewards with a very high risk of 10.87%; job demand and leadership and social
relations at work are at 20.65%, which is considered a high risk.
Graph 2. Consolidated summary of psychosocial risk
in the workplace. Source: Own elaboration.
DISCUSSION
The
results obtained are consistent with the study of (Lizana, et al. 2021),
who indicate that the perception of quality of life of Chilean teachers has
been affected by the COVID-19 pandemic. These findings could be related to work
overload due to teleworking or to feelings of uncertainty, loneliness and fear
that the pandemic and its associated confinements will worsen. As can be seen,
when teleworking in teaching is not developed with an effective planning of
time, use of response to the concerns of students, can affect the teacher in
his emotional assessment.
The
previous position; is corroborated by (Lizana, & Vega-Fernández, 2021), who
indicate that teachers had to reinvent their work routine according to telework
during the pandemic of COVID-19, a work format that negatively impacts the
physical and mental health of people; therefore, in their study a total of
78.7% of teachers reported having increased their working hours during the
pandemic of COVID-19 due to telework and 86% indicated negative effects on
their work-family conciliation. Pandemic work hours and negative work-family
balance increased the risk of reduced Mental Component Summary (OR: 1.902; OR:
3.996, respectively). Teachers presented low median quality of life scores,
especially in the Mental Component Summary, suggesting that it would be
beneficial to promote better workload distribution for teachers in emergency
contexts, considering the adverse effects of teleworking.
Regarding
the mental component, we have that the study of (Estrada-Muñoz, et al.
2021), evidence that 11% of teachers reveal technoanxiety
and 7.2%, technofatigue. Combining both
manifestations, we find that 6.8% of teachers are stressed by technoanxiety; fatigue and anxiety factors are higher among
female teachers. From this approach and intertwining with (Lizana, &
Vega-Fernández, 2021), as well as the current results where it is evident with
respect to control over work that 28.26% are at high risk and 17.39% are at
very high risk, this affects the emotional stability of the teacher, causing
fatigue and stress (Penado-Abilleira, et al.
2021), (Wang & Li, 2019).
It
is noteworthy that the mental affectation, not only impacted by telework
itself, but, being confined to the home or place of residence, teachers had to
share family roles simultaneously with work, therefore; they struggled to
fulfill different roles simultaneously, develop new routines and manage the
boundaries between the areas of life (Syrek, et al. 2022), being these
intervening factors to be taken into account in the planning of teleworking
hours. In complement, (Gawrych, et al. 2022), state that the most
vulnerable group of teachers turned out to be young women who work in a large
city and mostly teach remotely. Sustainable systems of support and care tailored
to the needs of teachers should be developed. Some essential predictors of
mental health deterioration among teachers should also be considered when
designing long-term prevention strategies, a similar situation highlighted by
(Wong, et al. 2021).
CONCLUSION
The psychosocial
risk factors identified in this study, both at the extra-work and intra-work
level, revolve around the amount of time away from work, communication,
interpersonal relationships, influence of the extra-work environment on work, control
over work, rewards, work demands, leadership and social relations, making the
work more demanding and strenuous, generating a greater psychosocial risk and
affecting negatively the general and mental health, the personal, familiar
life, of the workers, the leaders and middle managers of the institution are
the called ones to realize an intervention based on designing and implementing
measures of promotion, prevention and improvement of the conditions of the
health of the teleworkers.
FINANCING
Non-monetary
CONFLICT OF
INTEREST
It does not exist conflict of interest with
persons or institutions linked to the investigation.
ACKNOWLEDGMENTS
Universidad Regional Autónoma de Los Andes.
UNIANDES, Ambato - Ecuador.
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